Privacy policy

Last updated: August 31, 2026

What we collect

Account information — your email address and the business profile you configure (offer, pricing, qualification criteria, voice samples).

Instagram data — when you connect your Instagram professional account, we receive and process direct messages sent to your account so our service can respond on your behalf. We access Instagram only through Meta's official APIs, under the permissions you grant, and in accordance with Meta's Platform Terms. We never ask for your Instagram password.

Lead contact details — names, phone numbers, and email addresses that people voluntarily share in conversations with your account (for example, to receive a booking confirmation).

How we use it

Solely to provide the service: responding to your DMs, qualifying leads, booking calls on your calendar, sending confirmations and reminders, and showing you reporting. We do not sell personal data. We do not use your conversations to train models for other customers.

Who processes it

We rely on a small set of processors to run the service: Supabase (database and authentication), Anthropic (AI message generation), Meta Platforms (Instagram messaging), Cal.com (booking), and our hosting providers. Access tokens and API keys are encrypted at rest.

Retention & deletion

We keep data while your account is active. You can request deletion of your account and associated data — including conversation history and lead contact details — at any time by emailing engineering@minutemengrp.com. Disconnecting your Instagram account revokes our access immediately.

Contact

Questions about this policy: engineering@minutemengrp.com.